Jared in the service department and Kyle in the parts department couldn't be more courteous and helpful. I was in for a 15K service on my Sportster and was greeted with friendly faces. My service appt. was finished on time and was able to enjoy the rest of Sunday on my bike.

By far the best experience I've ever had when it comes to walking in looking for what I wanted and getting treated like family. I made at least 15 calls back and forth with different questions after my first trip in the store. Always got courtesy and timely responses. Even had a dozen text messages back and forth with them.

The guys Jared and Gary in-service are top notch individuals with knowledge and customer service as well as Jeff and Ryan in parts they go above and beyond I own a 2012 Harley Davidson heritage soft tail and the theme of my bike is Willie G I have it everywhere you can possibly think of Harley Davidson came out with a Willie G horn cover and I wanted one Jeff looked it up and they were back ordered to where I wouldn't receive it till July One quick swift phone call and my man hooked it up I had it two days later I make it a priority to visit Harley Davidson shops whenever I travel and I still have not found one that can come close to Harley Davidson of Valparaiso from service to parts or just hanging out with the fellas you won't find a better no pressured environment when looking for parts or a new bike so if you're looking to buy a Harley Davidson this is the spot

My husband and I were very impressed with the customer service that we received from David, the sales manager, Richelle, the finance manager, and Ginger, who fitted us for our helmets! As we approached the display of used bikes, David greeted us and gave us an extensive lowdown about the various cruisers we were considering. Once we chose our bike, he gave us a great deal on it and extensively showed us all of the aspects of it! Then Richelle did a fantastic job getting us a much better rate than I could have ever expected on a 2010 bike! She was very professional during the entire transaction despite the computer glitches that occurred! Then David and Richelle introduced us to the parts and service department teams and they were very friendly as well! Then they introduced us to Ginger who did a great job fitting us for our helmets! We were very impressed with the staff and highly recommend Valpo HD to everyone for their riding needs!!!

Super Dave and Jeff in parts are awesome. They got me a tire quickly due to a puncture. The guys in service got me in quickly to put the new tire on. Bills got skillz in the shop. Ginger, Lynn and crew always help me with the best clothes and gear.

The entire staff was awesome, bought my first Harley and they made my wife and I feel very comfortable. Answered all our questions about bikes and riding equipment. Not only is my Ultra just awesome, the entire experience was even better. Thanks to the Valpo Harley Davidson dealership team.

Lynn was super helpful

Tony, Deena, Jake and Liam did a great job with my bike all around from pickup to bringing my bike home. I know my bike is in the best hands with them.